Refund Policy
This policy outlines how we handle refund requests.
Refund Policy for Farm System Pro
Last Updated: 01-12-2024 :
At Farm System Pro, we are committed to providing high-quality digital products and services. We understand that issues may arise, and we offer a clear refund policy for specific situations. This policy outlines the terms and conditions regarding refunds for purchases made through our marketplace.
1. Eligibility for Refunds
You may be eligible for a refund under the following circumstances:
- Defective Products: If the product you purchased is not functioning as advertised or contains technical issues that prevent it from working correctly, you may request a refund.
- Duplicate Purchases: If you accidentally purchase the same product twice, we will gladly refund the duplicate purchase.
2. Refund Request Process
To request a refund, please follow these steps:
- Contact Us: Reach out to our support team via email at support@coodexo.com or through our contact form on the website.
- Provide Details: Include your order number, product name, and a description of the issue (for defective products) or details of the duplicate purchase.
- Submit Request: Your refund request must be submitted within 10 days of the purchase date. If you exceed this window, you will not be able to request a refund.
3. Refund Fees
Please note that any transaction fees incurred during the refund process will be the responsibility of the buyer.
4. Review and Approval
Once your request is received, our support team will review your case and may contact you for further information.
Refund requests will be processed within [5-10 business days] of approval. If approved, the refund will be issued to the original payment method used for the purchase.
5. Non-Refundable Items
The following items are not eligible for refunds:
- Products that have been downloaded or accessed after purchase unless they are defective.
- Items purchased during promotional sales or special events.
6. Changes to This Policy
We reserve the right to modify this refund policy at any time. Any changes will be effective immediately upon posting on this page. We encourage you to review this policy periodically for updates.
7. Contact Us
If you have any questions about this refund policy, please contact us:
Email: support@coodexo.com
Phone: +1 (332) 2321431
Address: LA SIERRA SANTA FE, NM 87501, USA